We were approached by several educators working in the refugee context for advice on how to set classes up remotely. Here are our top tips:
- Engage people you know in the process
Our past students have been essential ambassadors in the process of transitioning to online classes; from spreading the word to translating messages and participating in focus groups. Their insight into the needs of their peers, the challenges they might face, and the topics they would be interested in learning ensured the usefulness and sustainability of the classes.
- Put posters up in places that are visible
One of the biggest challenges we faced was contacting potential students, new and old. To publicize our activities, we put up posters in different languages in public places we know are frequented by refugees and locals.
With our youngest students, attendance to online classes is often dependent on the availability of their parents’ phones. To make this easier, we grouped siblings of a similar level together so they could join on one device.
Most of our students had never heard of Zoom. To help them navigate it we created visual guides and translated them into the mother-tongue languages of all our students.
This is useful to determine the level of each student while highlighting any glitches. Online testing helped us understand the practical issues that can arise when delivering online content and allowed us to prepare contingency plans to run the classes as smoothly as possible.